Bad attitude agent

There’s a lady by the name of Hilda at MTN store/ Evaton Mall in Gauteng. This girl doesn’t take her job seriously. No respect for customers and bad attitude. I visited the store for the first time today and she firstly ignores me and continues to speak to her colleague who was on the other side across the store. It’s like they’re in their houses chitchatting in that store and giving customers attitude. I ended up leaving the store. They need training on customer service and a reminder that the store is their work place not their houses.