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Thinavhuyo A
1 reviews | Active since Feb 2018
28 Apr 2018, 15:54
Bad attitude
I've went to mtn for sim swap I found the lady ****ed she was busy explaining her marriage problem to someone, she takes time to help me while she dicide to help me I told her I want to do to sim swap she told me I should go to pep to buy a sim and do it myself.am using mtn and I expect mtn store to help me
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Replies (2)
MTN South Africa's replyOfficial
30 Apr 2018, 09:21Good day Thinavhuyo,
It is only through these concerns being brought to our attention that we can identify and address areas that need our urgent attention.
Therefore, rest assured that we will appreciate it if you could provide us with the store name that you visited or what would be of value is if you provide us with the said person's name and surname so that she can be escalated immediately.
Kind regards,
Ishie.
Complaints Management Team.
Best regards,
MTN South Africa's reply30 Apr 2018, 09:21
Official
Good day Thinavhuyo,
It is only through these concerns being brought to our attention that we can identify and address areas that need our urgent attention.
Therefore, rest assured that we will appreciate it if you could provide us with the store name that you visited or what would be of value is if you provide us with the said person's name and surname so that she can be escalated immediately.
Kind regards,
Ishie.
Complaints Management Team.
Best regards,
TA
Thinavhuyo A's updateReviewer Update
30 Apr 2018, 10:45I went to mtn store..Soshanguve crossing.i don't know the name of the as she had no name tag....all I know is that she was wearing a dook in the head n skirt on Saturday
TA
Thinavhuyo A's update30 Apr 2018, 10:45
Reviewer Update
I went to mtn store..Soshanguve crossing.i don't know the name of the as she had no name tag....all I know is that she was wearing a dook in the head n skirt on Saturday