Bad and Slow Service delivery - MTN

I decided to take out a cellphone contract with MTN.

The first time I went to MTN it took 4 days to be approved by the vetting department which had me so furious I just cancelled the application.

On the 6th of April 2018, 3 weeks after my first attempt I decided to give MTN another chance as they have really great contract deals.

The application process was a bit slow but managable.

On the Friday I started my application via email with a consultant at MTN Clear Water.

I received my new Huawei P20 Pro on the Saturday.

My simcard did not work until Tuesday.

Further more with the contract you received a free 30GB - TO DATE HAVE NOT RECEIVED THIS!

+ you received a free Huawei P8 light with a free flexi 55 per month - TO DATE HAVE NOT RECEIVED THIS.

I have been following up with the consultant at the store numerous time and have even reverted to Head Office.

I hope this is not going to be my life for the next 24 months!