Bad and Poor customer service

<p>I have a contract with mtn, fell behind because life happened with things that happen out of nowhere etc. My account was handed to the legal department but no one has bothered to call me and notify me of that, so i ask myself would you institute legal proceedings without the client knowing? How about informing me so i can make means to sort out this issue?? I have since made a payment of a decent amount and have been trying to get ahold of this said legal department but I’m told they have no contact number, all one can do is email them, i have emailed them on Friday, your consultants have said to have sent them emails too but still i have received no response from them. I sadly use my line for business and MTN IS COSTING ME MONEY!! Why should a person have to become a straatmate and come to hello peter to have your attention?? Why should one have to cry out for decent customer service? I need someone from your legal department to urgently call me so we can sort this out!! You guys take your clients for a ride hey, like it’s sickening!!</p> <p> </p> <p> </p>