EG
Emmett G

1 reviews | Active since May 2015

04 Jul 2017, 07:08

Bad after sale service

<p>I changed cell phone company's after 15 and decided to join MTN. I got my new device Huawe P9 on the 5/3/2017 on the recommendation from the representative . On the 30 July my phone got bumped out of my hand and the screen cracked. I went to MTN to hand the phone in for repairs as promised be the MTN and was eventually send to three MTN owned stores in three different shopping centers. At the last one, West Gate is was given a business card and was told to go to Melrose Arch myself to hand it in for repairs at Huawei.</p> <p>I send MTN a mail regarding this and lodged a complain with MTN. GREAT AFTER SALE SEVICE MTN. I will not recommend any one to count on MTN or for any after sale service!!!!!!</p>

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