Bad Advise by Sales Consultant Hazel Mo***eng

<p>I did an upgrade on the 6th May 2016, my old contract that I had gave me 350 Rand Value as airtime, with 2 Gig data (inclusive of the free data bolt on given by MTN). I requested to keep my cost down with regards to my upgrade not to exceed my allows. My employer has a coperate rate at MTN that allows all staff to receive an additinal 22% discount on calls to MTN. I was placed on a MTN M plus which now oly offers me 100 minutes, 100 sms and 2 Gigs only no bolt on, the consultant feels that shes has saved me money, but Im now not getting the negotiated discount and im worse off in terms of my data, I logged the complained after discovering the error and the consultant is now refusing to take my calls when i call the Corporate Business Line - ***- was put on hold for over 15 minutes today trying to resolve this issue but no joy.......</p>