Bad advice given by MTN

Good day<br> <br> I require urgent assistance.<br> <br> In January I took out a contract on my name and received a Microsoft Lumia 950XL. Before i decided to take the phone, I read reviews stating that the OS was unstable and had some issues. <br> <br> I was told by MTN employees that there were no problems with this phone, and no one had returned it as yet.<br> <br> I have had this phone for two months now, and it is an utter joke. There are virtually no apps, and the apps that are available on the store haven't been updated in months, some even in years. <br> <br> The phone regularly freezes, the whatsapp app is the worst I have ever seen, the battery overheats all the time, the phone restarts like it's normal.<br> <br> I took the phone last week in to the MTN store for it to be looked at. It came back today from Microsoft with them saying that \there is nothing wrong with the phone\". <br> <br> To expect me to pay R550 per month for a phone that was sold to me on false pretences is an disgusting.<br> <br> I refuse to use this phone any longer. As a heavy user, it kills me to only have whatsapp on my phone. That's how bad it is, I don't have any other apps on this phone. <br> <br> I expect this matter to be resolved ASAP.<br> <br> Thank you"