1 reviews | Active since Sept 2016
Bad
<p>I upgraded my phone July 7 at Mtn shop in Germiston Golden walk, I took it back on the 6th of December because it technical problem, I was told I will have my phone in 13 to 14 days, still now I dont have my phone, every time I go there they telling me that the technicians are not done, it's a contract phone in which I am paying every month, I have been using my sons phone in which he doesn't have one now for me to contact him, it has unconvinced me in a way that, I don't want it anymore, it's either they give me a new phone or cancelled my contract and give my money back,,,,,,I have been with Mtn for a long time, this is the first time I experience such bad service. Please help, I am paying for a phone I don't have.</p>
Good day Agnes
Thank you for your post.
We are terribly sorry for the inconveniences that you experienced as a result of this. We completely understand the frustration it causes.
Please kindly contact HVR repairs for a follow up on your handset you will need to state your IMEI number.
We sincerely hope that the above is in order and that we are able to restore your faith in us.
Kind regards
Angela
REQ:***
Best regards,
Good day Agnes
Thank you for your post.
We are terribly sorry for the inconveniences that you experienced as a result of this. We completely understand the frustration it causes.
Please kindly contact HVR repairs for a follow up on your handset you will need to state your IMEI number.
We sincerely hope that the above is in order and that we are able to restore your faith in us.
Kind regards
Angela
REQ:***
Best regards,
