1 reviews | Active since Aug 2013
<p>well since the first time i put mtn secunda on hello peter , i am still waiting that response so i feel like im just wasting my time.</p> <p> </p> <p>you go in the branch, everyone is lazying behinde their computers and doing some sort of online mtn training, shouting to one another in zulu while the clients stand around and wait for service.</p> <p> </p> <p>you go in to put on your roaming so that you can travel abort and if you do that you will not be able to make any calls or sms or internet access in south africa.</p> <p> </p> <p>go back to tell them, to change it back, so they did but now i do not have internet on my phone anymore.</p> <p> </p> <p>so tomorrow i will have to stand in the que again for the useless people to fix what they have broken.</p> <p> </p> <p>mtn i have been with you for 15 years but secunda branch is making me wonder if i must move to another network...</p> <p> </p> <p> </p>
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Please accept our apologies for any inconvenience caused as result of the breakdown in the service delivery in one of our touch points.
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Siphumezo
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Thank you for your post
Please accept our apologies for any inconvenience caused as result of the breakdown in the service delivery in one of our touch points.
Kindly write back to us with your contact numbers or MTN account details, we will attend to the matter accordingly.
Rest assured it is not our intention to displease you. We look forward to improving on the service delivery to you.
Kind Regards
Siphumezo
REQ: **********
Best regards,
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