BAD

1-Star Review for MTN Canal Walk (Upper Level) ⭐️

I app**** for a contract at MTN Canal Walk (Upper Level) over a month ago, and I’ve honestly had the most frustrating experience ever. Every time I follow up, I get the same runaround: “Check tomorrow,” “Come back later,” or “The manager will assist you soon.” It’s been a whole month of empty promises and absolutely no progress.

What’s worse is that I have a business account with a limit of R56,000, and I’ve only used around R30,000 — well within my limit. Yet, somehow, my application keeps getting declined with no proper explanation. No updates, no feedback, just delays and vague excuses.

It feels like no one is taking accountability or offering real help. For a business customer, this level of service is completely unacceptable. I expected much better from MTN.

Do better. Contact me if needed: ***