LQ
Lihle Q

1 reviews | Active since May 2020

30 Jun 2022, 12:16

Ba*** account number

I had a contract with this company which was due to end in March 2022, I contacted them In Feb to give notice that I will not be renewing the agent advised it only ends in March and I should call around the 23rd of March which I did n the next consultant says no it ends in April when I now call in March. In April they debited my account with R329 May they debit again now an amount of R540 odd. Which I have reversed back to my account can you train your staff properly on how to read expiry dates on contract n I ha e given MTN 90 days notice as opposed to 30 days n you still debit my account n it's now negatively affecting my credit profile please kindly sort this

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