BA***

I just hate how unpredictable MTN is. To call the call centre is a problem and when you reach a consultant seemingly they don’t do their job. On the 26th of October I called MTN and spoke to a lady called Yolanda under the Ref *** to cancel my contract as it has ended. She advised that I was not owing and that the *** was on prepaid. Now I’m getting an invoice that I’m owing. The last month I have been buying data on the router. I’m failing to understand why am I owing when I cancelled. I’m annoyed