*****

I have been a victim of ***** and lodged a case on the 29th April. My plan was changed without my permission. 14 days later and I still have not been assisted. Instead I have a nice new bill to pay due to this change that was done on my behalf. The company Provantage also has a part to play in this and is also not willing to accept liability or to even investigate the matter further. We are not protected by POPIA and clearly MTN or Provantage do not follow POPIA and any ***** can be done on our name. Now I need to face an uphill battle and be pushed from pillar to post with no assistance