IN
Innocentia N

1 reviews | Active since Jan 2012

02 May 2023, 11:48

*****

Your call center is useless, and applying online is a huge red flag. A week ago, I app**** online for a cellphone contract iPhone 14 Pro Max. I was on the line for almost an hour with the lady I spoke to, and she then advised me to email a copy of my ID to *** to this day I haven' received any feedback. And on that same day I received a notification on my banking app to approve the debit order mandate. Yesterday I sent a DM to your Instagram page, and they advised that there are no applications reflecting on their side. Then this morning I get a call from *** on True Caller it's registered as MTN. They said I won money, a fridge and all that bull**** and that I'd have to go to Boxer or Pick n Pay to make a claim. I'm concerned about the application I made a week ago since I gave out my details, yet MTN says I didn't make an application. Now I'm receiving ***** calls, MTN fix your customer service PLEASE!!!

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