1 reviews | Active since May 2016

17 May 2016, 06:53

AWFUL SIGNAL IN DOUGLASDALE

<p>MTN provides awful signal in Douglasdale, Leslie Avenue, Fourways, Sandton.</p> <p>It is difficult to belive that in this day and age I still need to stand in a corner of my garden to get reception.</p> <p>MTN, if you do not want to loose us to Vodacom, then please install a booster into Inyati Sands Douglasdale </p>

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Replies (1)
MTN South Africa
MTN South Africa's reply19 May 2016, 19:25
Official

Thank you for your post

We are terribly sorry for the inconvenience that you have experienced as a result of this. We completely understand the frustration it causes.

Kindly populate the below template list, and forward the completed mail to our Coverage Contact Centre hub on ***

Alternatively you can also contact them on number *** toll-free from an MTN number or chargeable from other SP’s numbers, weekdays 08:00 to 17:00.

Subscriber name:
Mobile number/s experiencing the problem:
Subscriber’s alternate contact number:
Physical Street Address:
Suburb:
City:
Is it a voice or data problem? :
Provide a brief description of the problem experienced:
When was the problem experienced? (Time of day / weather conditions, etc.):
Where is the problem experienced? (At home /when travelling (provide specifics of roads / intersections, etc.) :
If the problem is experienced in a car, were you using a Bluetooth car kit? (Yes / no): No
Is the problem experienced indoors or outdoors?
Make and model of handset / device:
Any other information:

Kind Regards
Siphumezo
REQ:***