Awesome Service from the Connections department.

Having had a dismal experience with Vodacom, losing virtually all phone signal and internet too, I bought an MTN sim card. The signal and internet were better than vodacom but still pretty bad as I live on a farm. My landlords had previously had an indoor signal booster installed by MTN but that was not functioning optimally either and did not reach my residence. After reporting the problem, and an initial delay before the engineer/technicians were handed my case, the service and communication has been beyond excellent. Within a day of receiving the case the technician came to assess the problem. He determined that an upgrade was needed to my landlords' booster and said that another receiver could come off their box into my place. He indicated that would take another 1 to 2 weeks for them to come and do the work. In less than a week we were notified they would come yesterday after 3pm or this morning. Around 4pm yesterday we got a call to say they would be coming at 9am this morning - and on the dot they were here. KG Khumalo and his Colleague arrived, assessed the work to be done, and carried out the work with as little disruption as possible. Both guys were friendly, informed, knew what they were doing and carried out the work with politeness and a sense of humour. What a pleasure to deal with them and I now have a great signal indoors too. Thank you MTN - these guys are an asset to your company.