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Dionne B

1 reviews | Active since Jan 2013

19 Nov 2015, 13:59

Awesome service

I went into the MTN store at Cape Gate and received awesome service. I was helped within minutes and when they didn't have the product I wanted I was told I will get a call. I got the call and Melissa (the person who assisted me) was extremely helpful and when I went to pick up my product she had already gone home. To my surprise as promised she informed her colleague (Sally) that I will be coming and everything was ready. <br> <br> They did a sim swap that took less than 10 mins and my new device was completely set up and ready for use by the time I left the store. All the paperwork was done swiftly and both Melissa and Sally answered every question I had with a smile. <br> <br> Keep up the awesome work guys! I was put off by a MTN store before but you guys restored my faith.

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Replies (1)
MTN South Africa
MTN South Africa's reply19 Nov 2015, 15:02
Official
Hello bougie,

Thank you for taking your time to post this wonderful compliment.

Hard work will certainly not go unnoticed as this compliment will be forwarded to our management team.

Regards,
Ayanda
REQ:***

Best regards,