aweful service - internet to the home

Pathetic cancellation. I went to the Cresta downstairs branch to enlist for the service. They did not have the router. I went back again on the 04th and they had routers, I paid R947 for the router, but they could not release the router from the system. I went to Nicolway on the 7th and got the router and sms. I paid R1047. the router didn't work properly wanting to constantly be reset. I returned device and sim to Northgate and the manager said it would be cancelled and my refund would be done by HQ. from the regional manager providing me pathetic service at Cresta when they failed to release the router to having to go back to Northgate to actually try and get the contract cancelled after I got a debit bouncing on my account. MTN owes me R2000 but they are busy sending me a bill. I sent an email and they are telling me to go back to the branch yet those people are not employed by MTN - all your branches are 3rd parties, and no one is willing to take this query and resolve it. I want my money and stop sending me bills when I don't have the device nor sim.