AvdW
Adri van der Westhuizen
1 reviews | Active since Jan 2020
06 Sept 2023, 04:17
AWAITING ROUTER DELIVERY FROM MTN ONLINE SINCE 21 AUGUST 2023
MTN Online is the worst, we've ordered a router on 21st August 2023, up to date it's not delivered. We gave been sending emails, phoning MTN online daily with NO positive response. According to MTN the order is at DSV for delivery, Whenever they transfer is to DSV the line is disconnected. We have already paid from 21 August and stilll no delivery.
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Adri van der Westhuizen's updateReviewer Update
07 Sept 2023, 07:57This company is absolute pathetic, we've ordered a MTN router on 21 August, paid for the router and up to date not delivered,
I can't Email them as their email adres is not visible on their website. You have to completa a enquiry and submit it in order to email them but the enquiry does not submit unless you are a business.
I've tried phoning them, adress is in Sandton, phone no 031? Does not matter which time of day you phone the message says sorry you've reach us outside office hours? There is no way you can communicate with them.
Is this even a real company?
Exactly the same with MTN online sales, you can't phone them as the answering machine says you've reached us outside office hours, does not matter what time you are phoning.
Please don't order MTN products online, because it is different companies MTN is using. They are the worst
The router is not at DSV Courier Company, I've enquired various times.
I can't Email them as their email adres is not visible on their website. You have to completa a enquiry and submit it in order to email them but the enquiry does not submit unless you are a business.
I've tried phoning them, adress is in Sandton, phone no 031? Does not matter which time of day you phone the message says sorry you've reach us outside office hours? There is no way you can communicate with them.
Is this even a real company?
Exactly the same with MTN online sales, you can't phone them as the answering machine says you've reached us outside office hours, does not matter what time you are phoning.
Please don't order MTN products online, because it is different companies MTN is using. They are the worst
The router is not at DSV Courier Company, I've enquired various times.
AvdW
Adri van der Westhuizen's update07 Sept 2023, 07:57
Reviewer Update
This company is absolute pathetic, we've ordered a MTN router on 21 August, paid for the router and up to date not delivered,
I can't Email them as their email adres is not visible on their website. You have to completa a enquiry and submit it in order to email them but the enquiry does not submit unless you are a business.
I've tried phoning them, adress is in Sandton, phone no 031? Does not matter which time of day you phone the message says sorry you've reach us outside office hours? There is no way you can communicate with them.
Is this even a real company?
Exactly the same with MTN online sales, you can't phone them as the answering machine says you've reached us outside office hours, does not matter what time you are phoning.
Please don't order MTN products online, because it is different companies MTN is using. They are the worst
The router is not at DSV Courier Company, I've enquired various times.
I can't Email them as their email adres is not visible on their website. You have to completa a enquiry and submit it in order to email them but the enquiry does not submit unless you are a business.
I've tried phoning them, adress is in Sandton, phone no 031? Does not matter which time of day you phone the message says sorry you've reach us outside office hours? There is no way you can communicate with them.
Is this even a real company?
Exactly the same with MTN online sales, you can't phone them as the answering machine says you've reached us outside office hours, does not matter what time you are phoning.
Please don't order MTN products online, because it is different companies MTN is using. They are the worst
The router is not at DSV Courier Company, I've enquired various times.