NR
Nomalanga R
1 reviews | Active since Dec 2013
03 Jun 2015, 17:12
AWAITING RESPONSE
I have an existing insurance claim since 28 April 2015 that was approved and had paid the excess amount but not willing to take any of the phones on offer as the one i lost has been discontinued,<br> Now nobody has gotten back to me in resolving this since. all i want is feedback
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Replies (1)
MTN South Africa's replyOfficial
10 Jun 2015, 09:43Hello I am Noms,
Thank you for posting.
Please accept our apologies for the break down in service at one of our touch points and for any inconvenience caused.
Kindly note this has been escalated to the insurance team to investigate. They will provide you with feedback.
Regards
Jean
REQ:***
Thank you for posting.
Please accept our apologies for the break down in service at one of our touch points and for any inconvenience caused.
Kindly note this has been escalated to the insurance team to investigate. They will provide you with feedback.
Regards
Jean
REQ:***
Best regards,
MTN South Africa's reply10 Jun 2015, 09:43
Official
Hello I am Noms,
Thank you for posting.
Please accept our apologies for the break down in service at one of our touch points and for any inconvenience caused.
Kindly note this has been escalated to the insurance team to investigate. They will provide you with feedback.
Regards
Jean
REQ:***
Thank you for posting.
Please accept our apologies for the break down in service at one of our touch points and for any inconvenience caused.
Kindly note this has been escalated to the insurance team to investigate. They will provide you with feedback.
Regards
Jean
REQ:***
Best regards,