Awaiting REFUND of R1746.38 since 30/3/2015

My account was with Nashua Mobile (When closed transferred to MTN). <br> This number *** is - R109.99 (As seen in signed contract and letter that was sent to MTN by Nashua Mobile when they overcharged me ).<br> <br> I was Debited 30th March 2015:-<br> *** - R1856.37<br> S/Be R109.99 There for R1746.38 was over charged & I am still awaiting my Refund<br> <br> This amount Debited 30th April was correct:-<br> *** - R109.99<br> TOTAL R109.99 And this is how I have been billed for the last year by Nashua Mobile.<br> <br> When Nashua sent them the signed contract and letter they also stated on the e-mail:- <br> SENT BY:- Shadrack Pelela from NASHUA in response to being charged - *** - R1856.37 AND DEBITED 30/3/2015 - instead of R109.99-require R1746.38 REFUND.<br> <br> Good day team,<br> <br> As per Ref # [***] <br> <br> Kindly note the incorrect package was loaded on the clients upgrade as she had always been on a top up.<br> May you kindly rectify this and migrate to a topup package and please pass credit where applicable.<br> Should you require any information please do not hesitate to contact me.<br> <br> Regards<br> Shadrack Pelela<br> Nashua Support