1 reviews | Active since Mar 2009
Awaiting Feedback on Escalated Query
Hi<br> Please may i have feedback on the query below: ( Charles Was Humbly assisting)<br> Hello ayesha1,<br> <br> Thank you for bringing this to our attention. <br> We are terribly sorry for the inconveniences that you experienced as a result of this. We completely understand the frustration it causes. <br> <br> The matter has been referred to the management of our Billing team for urgent attention. They will investigate and feedback to you with a way forward.<br> Rest assured, it is not our intention to displease you. We do look forward to improving on the service delivery to you.<br> <br> Regards,<br> Charles.<br>
Thank you for your post.
We are terribly sorry for the inconveniences that you experienced as a result of this. We completely understand the frustration it causes.
Please provide us with the phone number that you have your query on, so I can assist. The phone number you provided to us does not pick up on our systems.
Rest assured, it is not our intention to displease you. We look forward to improving on the service delivery to you.
Regards
Thabelo
REQ: **********
Thank you for your post.
We are terribly sorry for the inconveniences that you experienced as a result of this. We completely understand the frustration it causes.
Please provide us with the phone number that you have your query on, so I can assist. The phone number you provided to us does not pick up on our systems.
Rest assured, it is not our intention to displease you. We look forward to improving on the service delivery to you.
Regards
Thabelo
REQ: **********