IZ
Isabella Z
1 reviews | Active since Mar 2013
02 Mar 2016, 13:43
Awaiting Feedback
Siphumezo <br> REQ:*** <br> I complained last week and I fail to understand that even today I havent heard anything from MTN...Siphumezo only acknowledged that they will come back to me.For how long should I really wait.Your service is very bad honestly.<br> <br>
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Replies (1)
MTN South Africa's replyOfficial
03 Mar 2016, 16:11Hello Isabella.Zitha,
We are truly sorry for the inconvenience caused and for the breakdown in service.
We've now done a follow up with Siphumezo and requested that he get in contact with you to get the matter resolved.
Regards
Tim
MTN Complaints Management Team: REQ:***
We are truly sorry for the inconvenience caused and for the breakdown in service.
We've now done a follow up with Siphumezo and requested that he get in contact with you to get the matter resolved.
Regards
Tim
MTN Complaints Management Team: REQ:***
Best regards,
MTN South Africa's reply03 Mar 2016, 16:11
Official
Hello Isabella.Zitha,
We are truly sorry for the inconvenience caused and for the breakdown in service.
We've now done a follow up with Siphumezo and requested that he get in contact with you to get the matter resolved.
Regards
Tim
MTN Complaints Management Team: REQ:***
We are truly sorry for the inconvenience caused and for the breakdown in service.
We've now done a follow up with Siphumezo and requested that he get in contact with you to get the matter resolved.
Regards
Tim
MTN Complaints Management Team: REQ:***
Best regards,