MN
Melisha N
1 reviews | Active since Aug 2015
13 Aug 2015, 14:04
Awaiting 32'' TV for 3 months
3 months after renewing my contract with MTN, I have still not received the 32\ inch TV that comes with the cellphone contract!!! I have tried numerous times to contact the store - no answer. I went in store - only to be told I need to talk to the person who did the upgrade - he was not in. I have followed up too many times with no communication received back from MTN. It is now 3 months later and I have no feedback on the status of the TV.<br> "
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MTN South Africa's replyOfficial
01 Sept 2015, 15:54Hello Melisha25,
Thank you for your post.
We sincerely apologize for any inconvenience you may have experienced with our service.
We have sent the request to Bright point to contact and assist you with the delivery of the TV.
Kind Regards,
Alice van der Merwe
***
Thank you for your post.
We sincerely apologize for any inconvenience you may have experienced with our service.
We have sent the request to Bright point to contact and assist you with the delivery of the TV.
Kind Regards,
Alice van der Merwe
***
MTN South Africa's reply01 Sept 2015, 15:54
Official
Hello Melisha25,
Thank you for your post.
We sincerely apologize for any inconvenience you may have experienced with our service.
We have sent the request to Bright point to contact and assist you with the delivery of the TV.
Kind Regards,
Alice van der Merwe
***
Thank you for your post.
We sincerely apologize for any inconvenience you may have experienced with our service.
We have sent the request to Bright point to contact and assist you with the delivery of the TV.
Kind Regards,
Alice van der Merwe
***