DP
DANIELA P
1 reviews | Active since Oct 2012
02 Oct 2017, 07:33
Avoiding a request
Two complaints later telephonic and via hello Peter and you still dedected money, I have said time after time cancel this nonsense product immediately or have the decency and ethics to follow up on my complaint, to which I responded to a certain Mrs van der merwe, MTN is by far the worst service provider to deal with its actually impossible, refund my money and just cancel
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MTN South Africa's replyOfficial
16 Oct 2017, 08:34Thank you for your post.
Thank you for your time online.
Kindly be advised that cell number *** for the Broadband 2GB contract has been cancelled as per request.
We have cancelled the debit order.
The last balance for R 154.95 will be credited to clear the account balance.
Kind Regards,
Alice van der Merwe
Complaints Analyst
Best regards,
MTN South Africa's reply16 Oct 2017, 08:34
Official
Thank you for your post.
Thank you for your time online.
Kindly be advised that cell number *** for the Broadband 2GB contract has been cancelled as per request.
We have cancelled the debit order.
The last balance for R 154.95 will be credited to clear the account balance.
Kind Regards,
Alice van der Merwe
Complaints Analyst
Best regards,