RS
Richard S
1 reviews | Active since May 2013
10 May 2019, 10:14
Avoid Wonderboom Junction store at all costs
It would be such a wonderful world if agents cared even a little bit about customer service. Alas, this gaggle of semi-literates has no such intention.
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Replies (1)
MTN South Africa's replyOfficial
13 May 2019, 12:00Good day
Thank you for your post.
We are terribly sorry for the inconveniences that you experienced as a result of this. We completely understand the frustration it causes.
Kindly note that I have tried to contact you a few times with no luck. I will email you for further details on this post so as to assist further.
Thank you for bringing this matter to our attention and would like to assure you that we are actively working to improve our service levels.
Warm RegardsZenetta Portia ViljoenComplaints Management team
Thank you for your post.
We are terribly sorry for the inconveniences that you experienced as a result of this. We completely understand the frustration it causes.
Kindly note that I have tried to contact you a few times with no luck. I will email you for further details on this post so as to assist further.
Thank you for bringing this matter to our attention and would like to assure you that we are actively working to improve our service levels.
Warm RegardsZenetta Portia ViljoenComplaints Management team
MTN South Africa's reply13 May 2019, 12:00
Official
Good day
Thank you for your post.
We are terribly sorry for the inconveniences that you experienced as a result of this. We completely understand the frustration it causes.
Kindly note that I have tried to contact you a few times with no luck. I will email you for further details on this post so as to assist further.
Thank you for bringing this matter to our attention and would like to assure you that we are actively working to improve our service levels.
Warm RegardsZenetta Portia ViljoenComplaints Management team
Thank you for your post.
We are terribly sorry for the inconveniences that you experienced as a result of this. We completely understand the frustration it causes.
Kindly note that I have tried to contact you a few times with no luck. I will email you for further details on this post so as to assist further.
Thank you for bringing this matter to our attention and would like to assure you that we are actively working to improve our service levels.
Warm RegardsZenetta Portia ViljoenComplaints Management team