Avoid MTN contracts!

I can’t believe that I have been a loyal customer to MTN since 2010, which made me take up my contract with them. For the first month they billed me correctly, on the second month they did me so dirty, I took up insurance for the phone and the lady I spoke to I sincerely asked for it to be taken on the 1st of September but she went ahead and processed it. My bill came looking crazy, I tried to consult about it, I was transferred to 6 departments! All saying different things! Well I got through to the Collections department, and a lady called sumal or samal answered and she was so rude, she said she can’t help me I need to go back to the person I spoke to instead of explaining how can this be sorted out! Then she hang up the line whilst I was still talking!!! Now they will take R1125! Instead of R978! They told me that I also have subscriptions which I never asked for! No matter what you do, do not take up insurance with this company or contract with them! They sent a lousy reference number which never helped(***). Even a 1 star is a lot for them! Such a disgrace! They have put me in a financial detriment! Yerr