Avoid MTN at all costs

Fiancé signed up for the Oppo phone, tablet, watch, needless to say, a very expensive package that was meant to come with a R3000 Takealot voucher, This was done in May, to this day in July there is still no voucher and every person that contacts her (Andre Oaker / Anele / Patrick Skeates / All staff at Hemmingway's MTN in East London / Dali from OPPO no one can help her). Some say the deal is off or they've run out of vouchers or they are still waiting. There have been customers who signed up after her receive their vouchers. Every e-mail we get says "we have escalated the problem" and then no reply for weeks. The level of service is zero. And to think I was going to changeover to MTN at the end of the year, never. This has been a brought up amongst friends who all agree to rather avoid MTN, the service in East London is ********** and even queuing at the Vincent Park branch is like visiting home affairs. Very sad to see how badly MTN has fallen.