1 reviews | Active since Jul 2011
Autopage to MTN Nightmare experience
Our contract was with Autopage and now transferred to MTN. We did an upgrade whilst with AutoP but the data part was not carried over. I have now phoned the MTN call center numerous times and every time I am told a different story. They will get old of the contract signed (last week) yesterday they logged again a call and escalated, I was told 2-24 hours. Phoned today again (after 24 hours and no word from MTN), and was told 48 hours!!?? In the meantime I am being billed for data!!! The AutoP special was a Samsung phone and 100MB data and we added a bundle. I had similar problems whilst with AutoP during this upgrade. First I was told it will be loaded end of Jan, then I was told it will only be loaded when current contract expires and then they where taken over.<br> Can someone either sort out this mess or cancel my contact so that I can go to another provider that at least believes in client service, not like the agent today that said - \so be it then\" ???? Truly awful and shocking experience with MTN thus far!!"
