Autopage to MTN Debacle

<p>My contract with Autopage was unfortunately migrated to MTN.</p> <p>As a contract (not prepaid) customer, with over 10 years of credit history with Autopage, MTN decided to impose both credit and data limits on my contract (that are so low) that it ensures that I am unable to make calls or access data after the 15th of each month.</p> <p>I have called Customer "Service" 3 times to try to understand why, as a contract customer, I now have call and data restrictions, or the basis on which these credit assesments (and limits) were reached, but it seems that the consultants are unable to understand the issue, let alone attempt to rectify them.</p> <p>I subsequently went to visit the MTN store in sandton city - with the hope that a face to face discussion might make this process easier. But no, I was told that in order to rectify issues such as these, I need to call Customer Service.</p> <p>When I asked how I go about cancelling my contract, I was met with the same response...............</p>