CW
Carl W
1 reviews | Active since Dec 2015
22 Feb 2016, 11:10
Automatic SMS's to number ***
For the last 8 months automatic SMS's every few seconds has been sent from my cell number to an unknown number at 75 cents per SMS. The number is *** and the total cost of these SMS's must be a few R1000 already. I did report it last year and I was told that it has been sorted out, unfortunately the problem still exists.
Helpful (0)
Replies (1)0
Replies (1)
MTN South Africa's replyOfficial
23 Feb 2016, 14:50Hello Carlw01ros,
Thank you for your post.
Please note we have escalated matter to our marketing department to look into the matter and assist. Please allow a turnaround time of 7 working days for feedback. Ref SMC/***
Thank you for bringing this matter to our attention and we sincerely hope that you will have no further cause for any complaint in relation to this advert.
Regards
Nompumelelo
REQ:***
Thank you for your post.
Please note we have escalated matter to our marketing department to look into the matter and assist. Please allow a turnaround time of 7 working days for feedback. Ref SMC/***
Thank you for bringing this matter to our attention and we sincerely hope that you will have no further cause for any complaint in relation to this advert.
Regards
Nompumelelo
REQ:***
MTN South Africa's reply23 Feb 2016, 14:50
Official
Hello Carlw01ros,
Thank you for your post.
Please note we have escalated matter to our marketing department to look into the matter and assist. Please allow a turnaround time of 7 working days for feedback. Ref SMC/***
Thank you for bringing this matter to our attention and we sincerely hope that you will have no further cause for any complaint in relation to this advert.
Regards
Nompumelelo
REQ:***
Thank you for your post.
Please note we have escalated matter to our marketing department to look into the matter and assist. Please allow a turnaround time of 7 working days for feedback. Ref SMC/***
Thank you for bringing this matter to our attention and we sincerely hope that you will have no further cause for any complaint in relation to this advert.
Regards
Nompumelelo
REQ:***