FC
Farai C

1 reviews | Active since Aug 2012

30 May 2019, 17:43

Automatic Reycreo subcription eating my Airtime

I was automatically subscribed to Reycreo begining of May and i immediately unsubscribed it by dialling *155#. Over a period of 2weeks its came back 4times, and in the process losing R9×4times. I eventually called the Mtn call centre. She promised me that, this subscription wont appear again, and i shld dial *136*5# for content services etc. Unfortunately it appeared 4 more times despite unsuscribing it. I called MTN again eventually i was told to put my sub limit to R0. This has finally worked after losing a good R78 over a month, for sumthing that i never used. Now am receiving iritating msgs saying "Reycreo failed to subscribe due to an error, bcoz i blocked my sub to zero. To imagine it is still trying to tap into my airtime boggles my mind, despite requesting MTN not to allow any content sub on my number. I have bn using this number since 2008, and MTN shld try to protect its loyal customers. If it wasnt for the contract am on, i cld hev moved on Very dissapointed!!!!!!!!

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Replies (1)
FC
Farai C's update01 Jun 2019, 16:25
Reviewer Update
This is highly appreciated.
Thank you for the swift response and ofcourse the credit.
Infuture please have better control of these 3rd part companies who hev access to our airtime.