HB
Hester B
1 reviews | Active since Aug 2012
16 Nov 2015, 08:50
August still not sorted
Good day have received refund for September, but still waiting upon feedback for August 2015, as it was the same complaint for August and September. Only September sorted. STILL NOT A SATISFIED CUSTOMER.
Helpful (0)
Replies (1)0
Replies (1)
MTN South Africa's replyOfficial
16 Nov 2015, 14:34Hello HJABeirowski,
We are sorry for any inconvenience caused.
We have now perused your account and see that you were credited R260.00 and R360.64 respectively for the months of August & September 2015. The total amount of R620.64 was then refunded to your banking account for both months on the 2nd of November 2015.
Regards
Tim
MTN Complaints Management Team: REQ:***
We are sorry for any inconvenience caused.
We have now perused your account and see that you were credited R260.00 and R360.64 respectively for the months of August & September 2015. The total amount of R620.64 was then refunded to your banking account for both months on the 2nd of November 2015.
Regards
Tim
MTN Complaints Management Team: REQ:***
Best regards,
MTN South Africa's reply16 Nov 2015, 14:34
Official
Hello HJABeirowski,
We are sorry for any inconvenience caused.
We have now perused your account and see that you were credited R260.00 and R360.64 respectively for the months of August & September 2015. The total amount of R620.64 was then refunded to your banking account for both months on the 2nd of November 2015.
Regards
Tim
MTN Complaints Management Team: REQ:***
We are sorry for any inconvenience caused.
We have now perused your account and see that you were credited R260.00 and R360.64 respectively for the months of August & September 2015. The total amount of R620.64 was then refunded to your banking account for both months on the 2nd of November 2015.
Regards
Tim
MTN Complaints Management Team: REQ:***
Best regards,