Au revoir!

My contract will soon expire so I phoned 808 to enquire about an upgrade. I also want to change to another package and get the iPhone 6+. The friendly lady explaned to me that I would pay a migration fee that would make my eyes water AND I would lose my almost R2000 credit balance. However, she said, their is another dept within MTN known as the retentions dept and that because I have been on this contract for almost twenty years they might be able to soften the blow, so to speak. She then offered to transfer my call to them. Whilst typing here I am also hanging on for them. It's only been 25 minutes and 47 seconds sofar so i just hope someone is willing and able to take my call before my battery runs out.<br> <br> I just have a strong suspicion that it might be better, cheaper and much, much easier and quicker to sign up with Vodacom. What do you think? Also, what does it tell you when you are offered a much better deal by Vodacom than by the company you have supported for all but twenty years?