1 reviews | Active since Jul 2016
Attitude/bad service
<p>Went to the Mini Mtn at Westgate to buy data at 17:50 was told that they already closed there till they need to do a cash up I asked them but I am using a card they told me still the till is closed</p> <p>I asked them what time do they close the shop that way at 18:00</p> <p>I had to spend more to buy data from my bank just because they closed the till before closing time.</p>
Good Day Thuli Gamede
Thank you for bringing this to our attention.
We apologise for your inconvenience experienced due to the unprofessional behaviour of our employees. It was thoughtful of you to inform us about the incidence promptly and brought it to our notice, which provides us a chance to deal with this undesirable behaviour.
This matter has been escalated to the management team of MTN Westgate Store for urgent attention.
We are really sorry for your bad experience with us and hope, you will give us a chance to offer you a level of service desired by you..
Kind Regards,
Zukiswa
REQ: **********
Good Day Thuli Gamede
Thank you for bringing this to our attention.
We apologise for your inconvenience experienced due to the unprofessional behaviour of our employees. It was thoughtful of you to inform us about the incidence promptly and brought it to our notice, which provides us a chance to deal with this undesirable behaviour.
This matter has been escalated to the management team of MTN Westgate Store for urgent attention.
We are really sorry for your bad experience with us and hope, you will give us a chance to offer you a level of service desired by you..
Kind Regards,
Zukiswa
REQ: **********