SN
Samantha N

1 reviews | Active since May 2015

03 Jun 2015, 09:40

Attitude

I called e call centre of mtn i wanted assistance they deduct my airtym almost everyday,yesterday i bought MB for 146 i had 146MB less than 15mins ther was nothing nd i tried to call mtn e call centre was closed.For crying out loud if they care about their customers they should send them messages tt they re experiencing problems it ill b open from 6am to 6pm nd teach their consultant how to treat customers.Trevor Thusini was so rude to me nd he told me to call e headoffice he doesnt care they wont fire him his brother works there

0
Replies (1)
MTN South Africa
MTN South Africa's reply03 Jun 2015, 12:57
Official
Hello barbie 567,

Thank you for taking time to raise your concerns with MTN.

Please be advised that your query has been transferred to the relevant supervisory team and you will be contacted with resolution.

Warm regards
MTN Service Provider
REQ:***

Best regards,