1 reviews | Active since Oct 2010
Attempts to contact you seem to be fruitless
Dear MTN,<br> <br> I am in the UK and have tried several times to contact you. I have not received a single response.<br> <br> Please schedule my contract to be closed as from the 1st of September. I am currently in UK and unable to be there to phone you or go to a shop to talk to someone. All written communication seem to go down the drain and I am not getting any response. PLEASE NOTE - I will be closing my bank account at FNB from which you are deducting my monthly payments (for a service I am unable to use at all in UK) in September, any future deductions will be denied and I do not take any responsibility for these. I have tried to give you adequate time to cancel my contract but you seem to ignore me.<br> <br> Please communicate with me via email.
Thank you for your post.
We sincerely apologize for any inconvenience you may have experienced with our service. Kindly be advised that both lines expire dates 2015-09-24. we have sent the request to our cancellation department to set up the cancellation date for you for both lines. The last debit order will be for the September invoices not as yet generated to the account.
Your reference number ***.
Kind Regards,
Alice van der Merwe
REQ:***
Thank you for your post.
We sincerely apologize for any inconvenience you may have experienced with our service. Kindly be advised that both lines expire dates 2015-09-24. we have sent the request to our cancellation department to set up the cancellation date for you for both lines. The last debit order will be for the September invoices not as yet generated to the account.
Your reference number ***.
Kind Regards,
Alice van der Merwe
REQ:***