ATTEMPTED IDENTITY THEFT OR *****: I STORE CAPE GATE

MTN at the Apple store Cape Gate attempted identity theft or ***** by deliberately and repeatedly (6 instances) submitting a false identity number and false debit order date as part of the Debit order mandate process. This took place on 9 and 10 January 2026 when I tried to renew my contract at the I Store. See Reference MTN Reference RITM ***. Was it not for FNB controls, I would be de*****ed given the blank amount contained in the online transaction. Neither I store management or MTN staff did anything to rectify this irregular contact since 9 January 2026, whereas MNT is apparently not willing to correct or reverse the *****ulent transactions. This *********, repulsive and ******* practises are most likely the tone from the top from managers of the relevant institutions, whilst there were a week later no attempts being made to rectify the situation. MTN staff were told by FNB what they should do to rectify the situation, but they opted not to do so. MTN management also failed to make any contact with me.