1 reviews | Active since Apr 2019
Atrocious Situation ***
8 months ago I spent thousands of Rands buying a brand new MTN phone cash, I'm addition I bought an MTN simcard as one has to do and got it RICA'ed as legally required. Ever since day 1 which was 8 months ago up until now I have had non stop pain and suffering from your ******* number reusing. Some afrikaans man called BJM Vorster I assume owed my number before me. He has back credit, black listed etc. I get smses and calls with private information about this man all the time. I've even been tracked down and accused of being this man. 2 legal institutions have been assisting me to show thay this is my legal number not whoever owned it proper. Even tho I email MTN and other places to show I am not this person. I still get *******ly harassed daily non stop.
Thank you for taking the time to raise your concerns and affording us the opportunity to address the same. Kindly accept our sincere apologies for the delayed response and any inconvenience caused.
We understand that the entire experience must be very frustrating and hope we can restore your faith in us.
Warm Regards,
Ayanda Mthimkhulu
Complaints Management Team
Best regards,
Thank you for taking the time to raise your concerns and affording us the opportunity to address the same. Kindly accept our sincere apologies for the delayed response and any inconvenience caused.
We understand that the entire experience must be very frustrating and hope we can restore your faith in us.
Warm Regards,
Ayanda Mthimkhulu
Complaints Management Team
Best regards,