Atrocious service ive never seen before.

We have a business accounts with MTN and the service we have received has been the terrible!

We have been requesting for a meeting with our accounts manger for the past 6 months and this is due to bad service we have been complaining about months prior the meeting request.

In January this year I called Khosi Matha our accounts manger and asked her for a meeting regarding the complaints as advised that haven't been resolved till to date. she then told me that we could have the meeting in February, of which didn't happen because apparently all the other managers who had to attend weren't back from the festive.

She then told me in march, that she and the lady who knew what's happening with our accounts have resigned, so they are still busy with a hand over. Once they done they will revert back to me and her superior Trevor Arjunan confirmed that. So once again I was then handed over to a new person. Maphefo Mthombeni who is the new sales manager at MTN now. he called me once and I have never heard from them since.

We been stuck with the same problems for the past 6 months with no assistance.

If MTN is serious about assisting me. they will get a completely new team to assist my team and I. Because I don't want to speak with any of the below mentioned people. If I could attach all my emails where I've complained to the review I would. so MTN can see what kind of staff they employ.

once again I don't want to be assisted by any of the below. I apologies for mentioning names but I have to.

Trevor Arjunan - ********** Khosi Mbatha - **********