ATROCIOUS SERVICE

Hi,<br> <br> This is really one of the BIGGEST REGRETS to have a contract with you.<br> <br> My device was taken for repairs since last month only now, as in today i get my phone back which was fought for to be fixed by myself. There wasn't any communication sent regarding the claim which was sent through to the insurance guys. After fighting for my phone to be fixed and paid your access fee of R150, i GET MY PHONE BACK WITH SCRATCHES. Now what i want to know is i have been calling 808, 809, *** speaking to different people.<br> <br> To name a few, Nomonde, Zaihda and Brian there are a lot. <br> <br> Now what i want to know is should i also wait another month to get my device with NO SCRATCHES on the glass screen to be re-fixed? if this is going to be a problem what should i do? should i apply for a new device or what will your MANAGERS DO.<br> <br> Called 809 today after i sent the RAM couriers guys back with my phone and i spoke to GRACE ***... I am yet to find a word to DESCRIBE YOUR ATROCIOUS SERVICE.<br> <br> <br> WITH THIS SAID MAY I GET A CALL EXPLAINING WHEN I WILL GET MY PHONE WITHOUT SCRATCHES.<br> <br> Regards<br> Benedicta