ATROCIOUS SERVICE

I am at my wits end with the service at MTN HYPER BY THE SEA.The service is atrocious,lax,and rife with a poor and dismal attitude!At the end of August,I renewed my cellphone contract-I took out an iPhone 6,with the main selling point being that for R579.00 a month I would be receiving 100 minutes and an explicit assurance of 500mb of data.Since then,despite being billed R579.00 I have consistently been receiving only 300mb of data.Pursuant to bringing this to the stores attention,via numerous phone calls and visits to the store,no concrete response has been forthcoming as to why this is the case.The only response I have received is that I in fact contracted for 300mb of data(which could not be further from the truth given that as it was an explicit selling point that I would be receiving 500mb.This was brushed off by the sales team who assured that this wasnt the case,and furnished documentation to prove their point!Even so,such documentation suggested that I was to only be debited R519.00 a month-why on earth then have I been debited R579.00 a month since the inception of my contract!Its overwhelmingly evident that I contracted for 500mb of data, and the amount im paying suggests