Atrocious customer service
<p>Since MTN took over from Autopage in March 2016, I have had nothing but problems. I have not been able to download my invoice on their website due to it not working properly, have been trying for two months now to get them to forward it to my email address with no success, the one time they did email it, it was incomplete. The last response from them today is that they don't currently have access to my billing data....then they want me to phone 808 for further ***istance.....absolutely disgusted with their non-service up to now and will be cancelling my contract!</p>
Thank you for your post.
We sincerely apologize for any inconvenience you may have experienced with our service.
Thank you for your time on line. The email address is active on the account. As per online information the April invoice has been sent to you.
We have sent the request to the MTN active group to contact and assist you with feedback on line.
Kind Regards,
Alice van der Merwe
REQ:***
Thank you for your post.
We sincerely apologize for any inconvenience you may have experienced with our service.
Thank you for your time on line. The email address is active on the account. As per online information the April invoice has been sent to you.
We have sent the request to the MTN active group to contact and assist you with feedback on line.
Kind Regards,
Alice van der Merwe
REQ:***