***** at MTN using personal information to obtain contracts

***** at MTN.. I closed my expired contract with MTN in June 2023 in good standing. I entered into a contract with a different service provider Now my personal info has got into someone hands that has signed a contract with MTN using my personal information. I stopped a new debit order being installed against my bank account. What happened MTN has just used the debit order that was in place in 2023 to debit my account My bank was given all the ***** details and the April debit was stopped, Got a sms from MTN to phone MTN to make arrangements to pay as the debit order was unsuccessful. I have been in contact with MTN, only by email that I have written proof of communication with MTN to let MTN know that I did not place an order on 6th March 2024, did not approve a credit check. On 6th March 2024 I go an email that I had successfully app**** for a contract and was sent a contract with my address somewhere in KZN and I live in the Western Cape. Again on 21 April 2024 I received an email from MTN your order has been submitted. I did let MTN know by email that I did no submit an order. The ease with which these orders are placed while MTN should be investigating the ***** that I reported, with a signed SAPService affidavit, the pathetic and reluctant response of MTN makes me wonder if MTN staff or agents are not involved in the *****. At one stage MTN requested by email that I report the ***** to *** Which I did and I did not even get an acknowledgement of my email with the requested documents.

Beware MTN ***** contacts can be issued with ease