***** at MTN SOUTHDALE JHB SOUTH

This is a review for MTN Southdale is Jhb South. My husband was assisted by a Guy called Kamogelo Mokgosi. Initially we took 2phones for R+- 800 in June 2024, to our surprise there is another Debit order for R2400 (They are claiming it’s cause he used 2GB extra). 1. Why is there 2Debit orders? 2. How does a mere 2GB amount to over R3k debit order. 3. Why is there never a Manager available at the store?? We have been coming to the store multiple times but have received no assistance.Kamogelo has since taken leave even & everytime we come here we are told the same story that only him can assist and the other staff members can only access the invoices. LoL

They are also unable to confirm which type of a contract we have or even why is there 2debit orders.

The other day we got assisted by a guy Called Itumeleng who confidently said he knows nothing about how to use the system.

I am convinced they do ***** with customers accounts and they should be dealt with as the are other customers complaining about simi**** incidents.

Definitely not impressed with their service delivery. And they are very ***********. I wouldn’t advise anyone to use their services.

By: Tshimologo Kunupi