1 reviews | Active since Jun 2016
At least 7 days have lapsed since lodging an insurance claim without feeback
<p>Hello MTN Insurance Division,</p> <p>I am not sure how long it takes for MTN to give feedback or update on an insurance claim.</p> <p>I have been waiting for feedback on my *** insurance claim.<br />I think I will have to take further action now, I am tired of this.</p>
Thank you for your post.
We are sorry to have disappointed you with our service and would like to assure you that we do strive to provide the best service at all times.
We will engage with the relevant department dealing with these matters to investigate and resolve your problem accordingly.
We understand that the entire experience must be very frustrating and hope that we can restore your faith in us.
warm regards
mike
REQ:***
Thank you for your post.
We are sorry to have disappointed you with our service and would like to assure you that we do strive to provide the best service at all times.
We will engage with the relevant department dealing with these matters to investigate and resolve your problem accordingly.
We understand that the entire experience must be very frustrating and hope that we can restore your faith in us.
warm regards
mike
REQ:***