bM
bongiwe M
1 reviews | Active since Jun 2019
01 Jul 2019, 14:45
assistance
Good day
Could Dinesh Kowlasar from the Complaints Management team please respond to my private reply to my previous hello peter post and please call me bac****!!!
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MTN South Africa's replyOfficial
03 Jul 2019, 08:52Dear Bongiwe,
Thank you for taking the time to tell us why our service failed to meet your expectations.
We value your business, and would like to address your concerns as quickly as possible. I understand your frustration, and I sincerely apologize for any inconvenience we have caused you.
Dinesh is out of the office for today and will return by tomorrow whereby he will touch base with you and address your concerns and find a suitable outcome to the problem.
Please bear with us during this process.
Thank you.
Sincerely,
Willem Jnr Loots
MTN Service Recovery Team
Thank you for taking the time to tell us why our service failed to meet your expectations.
We value your business, and would like to address your concerns as quickly as possible. I understand your frustration, and I sincerely apologize for any inconvenience we have caused you.
Dinesh is out of the office for today and will return by tomorrow whereby he will touch base with you and address your concerns and find a suitable outcome to the problem.
Please bear with us during this process.
Thank you.
Sincerely,
Willem Jnr Loots
MTN Service Recovery Team
Best regards,
MTN South Africa's reply03 Jul 2019, 08:52
Official
Dear Bongiwe,
Thank you for taking the time to tell us why our service failed to meet your expectations.
We value your business, and would like to address your concerns as quickly as possible. I understand your frustration, and I sincerely apologize for any inconvenience we have caused you.
Dinesh is out of the office for today and will return by tomorrow whereby he will touch base with you and address your concerns and find a suitable outcome to the problem.
Please bear with us during this process.
Thank you.
Sincerely,
Willem Jnr Loots
MTN Service Recovery Team
Thank you for taking the time to tell us why our service failed to meet your expectations.
We value your business, and would like to address your concerns as quickly as possible. I understand your frustration, and I sincerely apologize for any inconvenience we have caused you.
Dinesh is out of the office for today and will return by tomorrow whereby he will touch base with you and address your concerns and find a suitable outcome to the problem.
Please bear with us during this process.
Thank you.
Sincerely,
Willem Jnr Loots
MTN Service Recovery Team
Best regards,