1 reviews | Active since May 2016
assist with online service
<p>I have been unable to access m online account for months. I have called MTN 3 times for assistance and each time I am promised that a technical person will call me back. I am still waiting.</p> <p>Today i have called again. I get told i am going to be transfered to the relevant department but i am cut off.</p> <p> </p> <p>I would like someone to contact me and get my profile working on the MTN online system.</p> <p> </p> <p>Kind regards,</p> <p> </p> <p>Kim de Ridder</p> <p> </p> <p> ********** </p> <p> </p> <p> </p>
Good day Kim,
Thank you for your post.
We are terribly sorry for the inconvenience that you experienced as a result of this.
Kindly be advised for assistance with access to please call the MTN Active department on 1761 from your MTN cellphone number, it is a free call.
Rest assured, it is not our intention to displease you. We look forward to improving on the service delivery to you.
Regards,
Peggy
REQ:***
Good day Kim,
Thank you for your post.
We are terribly sorry for the inconvenience that you experienced as a result of this.
Kindly be advised for assistance with access to please call the MTN Active department on 1761 from your MTN cellphone number, it is a free call.
Rest assured, it is not our intention to displease you. We look forward to improving on the service delivery to you.
Regards,
Peggy
REQ:***