As usual, poorly trained store staff, Nothing new!
I recently signed up to Mtn and got what I thought the best deal of all time. As usual it was the biggest LIE! I was told that I will receive 30GB data for signing up, but as usual, because of MTNs poor staff training regiment, I was not told that I could use it as I want. I got some stuff off the internet and regularly checked how much was left. This morning, my new data got reloaded and I still had 11GB of data left. Then I get the msgs, 50, 80, 100% of my monthly data is gone. All of a sudden I am disconnected from the internet. I checked my balance and it said 11.4GB. So I call to find out whats going on. Then the friendly lady says that I cant use it as I see fit, like it was in the past, no.... So much is for Disa, so much for ******* book, so much for whatssapp and so on.... If I was told this in tje beginning, I would of used the data much, much more wisely. When you request a balance it doesn't sayor give that breakdown... No! All it say is 11.4GB
Qs per usual, mtn has caught me out with the TRICKS AND CHEATS(T's&C's)! I am so sick of these dishonest companies hiding behimd the Tricks and Cheats claise. They should ban that in South Africa and in the entire world. This gives wiggle room for dishonesty. IF I can help anybody with this post, it will make up for the whole month that I now have to be disconnected from the internet. NO EMAILS... SO I CANT GET EMAILS FOR NEW JOBS, SO HOW WILL I EARN MONEY TO PAY THEM? Mtn.... You can call me on ***, because I cannot check my emails or get back on here, unless I connect to an open wifi network.... Too much hastle. As is writing this post. Had to go find an open wifi Hotspot.
Please dont get caught in MTNs TRICKS AND CHEATS WWW!
Warm Regards
Sizwe Schoeman Complaints Management Team
Warm Regards
Sizwe Schoeman Complaints Management Team
