ARROGANT MBALI MAVUSO - MTN

<p>REFERENCE NUMBER: ********** 0</p> <p>On 2017/05/09 I had contacted ********** to give me a call because the number that I was calling had no response. On 11 May I received a call from Mbali Mavuso we had a conversation and I was notsatisfied in the manner she spoke to me she was very rude and abrupt so I requested to speak to someone else which is my right as customer, then she asked me in a tone who do I want to speak to because she is already speaking to me. I told her that I do not like her tone and I would like to speak to somebody else. </p> <p>On 11 May after I spoke to Mbali I received an email indicating that the client was called that is all. I responded on that mail indicating that I was not satisfied with Mbali Mavuso and the way she spoke to and I would like to speak to someone else because the matter was not resolved.</p> <p> </p> <p>I get a resonse please except our sincere apologies for the way the matter was handled we do take note of the below said.</p> <p> </p> <p>From 11 May till today nobody else has called me to discuss my concern.</p> <p>On 15 May I received a sms to pay an amount of R722.83 on my account which I did as per request.</p> <p> </p> <p>But now I have been disconnected so I do not know what to do.</p>